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Sandals
Our sandals have been designed to withstand a light cycle in your washing machine. We recommend gentle detergent to get the dirt out. Let your sandals air dry; do not put them in the dryer.
Leather
Most of our leathers are either water-resistant or waterproof to offer the best in wearability. We recommend using a nubuck leather cleaner and conditioner occasionally to treat your leather shoes.
Synthetics
Many of our performance products feature lightweight technical synthetics on the uppers. Therefore, we recommend you clean these products using a mild soap and good old fashioned cold water. For any excessive dirt, we recommend using a brush (an old toothbrush would work fine). Allow the shoes to air dry away from heat.
Footbeds
Ahnu offers different footbeds depending on the products. We recommend washing your footbeds with mild soap and water and a brush if needed. Footbeds should never be placed in a dryer. |
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| Ahnu guarantees all of our products to be free of defects in materials and workmanship. We firmly stand behind everything we produce. Our warranty is valid for one full year from the original time of purchase. If you believe you have received a defective product, please contact the retailer where you originally purchased your Ahnu’s. This will ensure an efficient and timely resolution. Upon inspection from our authorized retailer, you may be offered a credit, a replacement or a repair option depending on the defect. This policy does not apply to the product that has been damaged by misuse, accident, modification, or unauthorized repair. |
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| No, the Total Carb. includes all carbohydrates fiber, sugar, and other carbs. |
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| No, all CLIF BAR flavors may contain traces of nuts. |
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| Not all chocolate has dairy. We use semi-sweet chocolate, the main ingredient of which is cocoa butter. |
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| Yes, while CLIF BARS are wheat-free, they are not gluten-free. Oats and barley malt contain a natural amount of gluten. Gluten is an elastic protein substance naturally occurring in most grains. |
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| Yes, our bars do not contain any genetically modified ingredients. |
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| Omega-3's come in different forms from various foods. CLIF BAR contains omega-3's in the form of alpha linoleic acid (ALA) from organic flaxseed and walnuts. ALA is converted Eicosapentaenoic acid (EPA) and docosapentaenoic acid (DHA), forms of omega-3's readily used by the body (found in fish such as salmon, cod, and tuna). There is a growing body of evidence that suggests EPA and DHA can help to lower cholesterol and decrease inflammation both of which are associated with promoting heart health. |
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| CLIF SHOT® Energy Gel and CLIF® SHOT BLOKS® Electrolyte Chews are easily interchangeable since they both provide carbohydrate to working muscles. Since 3 SHOT BLOKS pieces equal the same calories as one SHOT Energy Gel packet you can go back and forth between each, while easily keeping track of your calorie intake. |
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| LUNA bar has always been the blissfully good, entirely natural whole nutrition bar for women. And now, LUNA bar contains more than 70% USDA-certified organic ingredients. |
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| There have always been a certain percentage of organic ingredients in LUNA bars. By increasing the amount of organic ingredients we are providing the healthiest product possible. Organic means pure, fresh, delicious food made without the use of synthetic fertilizers, pesticides, herbicides, hormones or antibiotics. |
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| The biggest change with LUNA bar going organic is the amount of organic ingredients in each bar. You can expect the same great taste, texture, and the same price as a conventional (non-organic) LUNA bar. |
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| Well-designed studies have not been able to prove that consuming protein during activity has any performance benefits beyond consuming adequate carbohydrate. Furthermore, consuming protein during activity may actually hurt performance by displacing carbohydrate, slowing carbohydrate digestion, and causing digestive distress. |
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| Dermatone's skin protection products are designed for the outdoor enthusiast who is exposed to Mother Nature's harsh elements of sun, wind, and cold weather. It is the only company to offer a truly complete line of sun and cold weather protection products that includes: lip balms containing sunscreen, 100% water free ointments in tins, lotions, creams, all natural insect repellents, and even a spray for those with balding and/or thinning hair. Our lotions are non-greasy and absorb quickly into the skin without leaving an oily sticky residue. We have broad-spectrum protection for UVA and UVB rays and our formulas are waterproof and sweat-proof. |
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| The Sun Protection Factor (SPF) indicates the effectiveness of a product at blocking UVB rays. To know how long you can stay in the sun with a specific SPF product, you need to know your Medial Erythmal Dose (MED). MED is the length of time it takes for your skin to "pinken" when exposed to the strongest overhead sun at mid-day. If it takes 15 minutes in the sun at noontime to have you notice a perceptible "pinkening" when you touch the skin with your forefinger, then your MED is 15 minutes. If you apply a sunscreen with an SPF 10, this product should protect you 10 times your MED (15 minutes) or 150 minutes (2 ½ hours). If you stay out longer in the sun, you will begin to burn. SPF can be explained as the percentage of the sun's UVB rays that are blocked. |
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| The equation is: |
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| For example: An SPF 15 is... |
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| 15 - 1 |
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| 15 |
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= 93.3 % of suns rays blocked |
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SPF 5 = 80.0 % blocked
SPF 33 = 96.9%
SPF 10 = 90.0%
SPF 36 = 97.2%
SPF 15 = 93.3%
SPF 45 = 97.7%
SPF 23 = 95.6% |
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| The FDA has established a testing procedure to determine the level of water resistant protection offered by a sunscreen. The "test procedure" is performed on humans who have elected to participate in the procedure. First, the SPF of the product is tested "static" - on the skin but not in water. Then the subject's exposed skin with the sunscreen applied is submerged in a whirlpool tank of tepid water for 40 minutes. The exposed skin is then tested to determine the amount of SPF protection remaining. For example, if the "static" reading was 17 and the rating after 40 minutes was 16.2, then one could claim an SPF 16 "water resistant" product. This testing procedure can be extended for another 40 minutes so that the total time immersed in the tepid water is 80 minutes. If the SPF rating after 80 minutes was now 15, one can claim SPF 15 "very water resistant." FDA guidelines have recently changed the claim "SPF 15 Waterproof" to "SPF 15 Very Water Resistant". |
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| We recommend using the new TSA (Transport Security Administration) accepted Travel Sentry™ locks which we will be available from us as from 1st January 2005. If you do use a regular lock and the TSA needs to inspect your luggage when you're not around, they have the right to cut the lock off your bag. The Travel Sentry™ Certified locks have a special identification mark (diamond logo) and code which are recognized and accepted by the TSA. When, the TSA staff at all US commercial airports see this mark, they use the code and secured tools to open the lock and re-lock it after inspection. |
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| Yes. Where a lock is included with our products, using a different size or combination lock instead is perfectly acceptable the shackle diameter should not be less than that of the padlocks provided with your product. With some of our products, you just need to ensure the shackle fits through the locking device and prevents the locking bead from pulling through. |
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| eXomesh is a revolutionary "interlocking security system" developed to be at the core of Pacsafe's line of travel security products. eXomesh combines lightweight and flexible high-tensile stainless steel mesh, cable and crimps, bullet-proof polycarbonate lock links and next generation nylon laminate technology to create a safety cell around your valuables. eXomesh has been branded to endorse the unique security features and R&D at the heart of the Pacsafe products compared with competitor's equivalents. Please visit www.exomesh.com for further information. |
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| The Pacsafe netting is made of high tensile stainless steel wire, which is difficult to cut even with sharp pliers. Also there are many wire loops that would have to be cut to remove the pack. Pliers on the other hand cannot cut the draw wire. At one of the tradeshows someone tried to cut the draw wire with a Leatherman. The draw wire was damaged but the tool became distorted and failed to work properly afterwards. Opportunistic theft and breaking and entering with intent are two very different types of theft, the latter being much less common. Once again it is opportunistic theft we are protecting against with the Pacsafe, which is by far the most common type of luggage and pack related theft. |
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| Packaging is an integral part of our products and the first point of contact with our brand for the consumer. It helps convey product information and aesthetically looks pleasing. Here at Pacsafe we have a clear line of responsibility for the environment to ensure where possible environmental policies and goals are being adopted. In 2004, we have modified our packaging and we are now using polypropylene that is 100% fully recyclable. |
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| We recommend that all our products be spot cleaned with warm water and mild detergent, and air-dried in the shade. |
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| UV is high energy light. Wavelengths of light are measured in nanometers (NM). A nanometer is one billionth of a meter. SteriPEN™ is emitted at 254 nm on the UV-C range. Germicidal UV light (between 240 nm and 290 nm) damages a microbe’s DNA, thereby preventing reproduction. Without the ability to replicate the DNA, the microbe cannot reproduce and is rendered harmless. |
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| SteriPEN is intended for use with clear water. Discoloured or dirty water should be pre-filtered until clear prior to SteriPEN treatment. |
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SteriPEN can treat two ranges of water volume:
- up to 16 ounces ·
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between 16 and 32 ounces |
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| SteriPEN uses short wave germicidal UV light to disinfect water. This range of UV light destroys the DNA within bacteria, viruses and protozoa, rendering them unable to reproduce and therefore, harmless. UV treatment is a proven and long-accepted method for disinfecting drinking water. |
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| If SteriPEN is at a temperature below 32F/0 C, it should not be used. Bring SteriPEN up to a temperature above 32 F/0 C before using. Also, battery performance may be adversely affected by cold weather. |
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While our research on test lamps has shown acceptable UV output levels after more than 9,000 cycles, we recommend replacing the lamp after 5,000 treatments. SteriPEN’s internal mico-controller counts the number of doses the laps has completed. Beginning at the completion of dose number 4,900 and continuing through the completion of the next 100 doses, SteriPEN’s green LED will flash slowly and then remain steady. This is to notify the user that the current dose was completed, but that the lamp should be replaced. When the counter reaches 5,000 doses, SteriPEN will disable the lamp and the red LED will flash slowly. SteriPEN will not function until the lamp is replaced. For lamp replacement, call Hydro-Photon, Inc. at (888)826-6234 for cost and shipping instructions.
For Additional SteriPEN questions – Both General and Technical, please visit their site:
http://www.steripen.com/faq.html |
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| SmartWool feels good because the super soft New Zealand merino fiber we use has been grown to our specifications, and then we apply Smart Technology making it completely itch-free. The natural crimp in the SmartWool fiber makes it feel springy and comfortable on your feet and your body, wear after wear. |
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| SmartWool fiber always keeps cooler than your skin. When the fabric and your skin touch, the heat moves to the fabric (from high to low temperature or humidity) acting as a coolant. SmartWool keeps your body cool by keeping either your skin or foot and clothing or shoe-lining dry. For feet, sweaty equals uncomfortable. SmartWool wicks and evaporates moisture far better than any fiber – synthetic or cotton. As your body heats up through exercise, the wicking/evaporation rte of SmartWool increases as well. This same concept applies to SmartWool’s base layers – by keeping your body dry you stay cool and comfortable in varying conditions. |
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| All synthetic can do is wick, or move, moisture from one side to another - with socks, moisture moves from your foot to the lining of your shoe. The result: wet shoes, wet synthetic socks and wet uncomfortable feet. SmartWool has hollow core fibers with microscopic air pockets that wick, absorb, evaporate moisture as well as insulate against extreme heat and cold. These properties allow wool to use your body heat to convert moisture into vapour, and allow the vapour to evaporate. |
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| No, they are even worse than synthetics. Aside from being an abrasive fiber, cotton gets wet and stays wet, holding moisture close to your skin. Your feet get hot and become tender. Cotton socks are the quickest route to blistered feet. SmartWool's ability to keep feet and shoe linings dry is vital for prevention of blisters. |
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| Wool is better than any other fiber at assisting the body's natural thermoregulation process - controlling body temperature by wicking, evaporating, absorbing and insulating so the body works at maximum efficiency, all the time. This maximum efficiency is called Optimum Body Temperature (OBT). |
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| Optimum Body Temperature (OBT) is the temperature at which your body performs most efficiently during any physical activity. There are three distinct phases during any physical activity; 1) a heating up period before reaching OBT 2) maintaining OBT throughout the activity and 3) as activity diminishes, a gradual cooling off period. If the Optimum Body Temperature is not properly regulated throughout the heating up, maintaining and cooling-down process the athlete runs the risk of muscle damage. |
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| In many ways. SmartWool uses higher-grade merino wool then other manufacturers and we use more of it. SmartWool products are also constructed differently than most other wool products. The entire product line is designed with 100% SmartWool next to your skin - no other fiber comes into contact with you. |
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| Merino is nice, but it's not SmartWool. |
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- SmartWool uses finer grade wool than any other merino product on the market.
- SmartWool technology eliminates shrinking.
- SmartWool is safe for machine washing and drying.
- SmartWool products are softer than other merino wools guaranteed not to itch and outperform any other product on the market.
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| Nope. |
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| If SmartWool products aren't the most comfortable, best performing socks or apparel you've ever owned, return them to the store where they were purchased within 30 days for a full refund. |
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